I thought we were over the Gen Z lay off recordings, but this latest one from (presumably now ex) PwC Associate Donald King caught my attention for two reasons: why do companies do lay offs this way? It seems again a Zoom call but with two strangers - a Partner the employee has not met and of course ‘Jan from the People Team’ joined in the call - to deliver the bad news. Seems to me this not what we mean when we say we want the human touch. Anyways, Donald had a plan - looks like he’s starting up with no intention of being an employee again - so prepared to cook his career with another expose. Good luck to everyone.
Is your employer a ‘talent magnet’? This report from PwC makes the attempt to benchmark what kind of employer you are (mainly either a talent factory or a talent magnet) and how to become more of the latter. Particularly like the segment on how companies use physical space.
Every year brainfooder Bas van de Haterd produces his career site report on the top employers in the Dutch market. It’s a fantastic example of how a small team can conduct highly valuable research. Where are we with the deployment of chatbots on career pages? What percentage of job ads contains a video? Great benchmarking study in a highly accessible report.
For most people, being an MP is a lucrative career move, parlaying a term in ‘public service’ into decades worth of cushy NED’s roles, newspaper columns and TV show appearances. Not the case for all ex-politicians though, as ex-Tory MP Jonathan Gullis is finding out. Is having ‘ex-Tory’ MP now negative employer branding? Individual cases aside, this is an interesting debate on what to do if / when you end up being an ex-representative of a now toxic brand. Worth a brainfood live maybe. Perhaps Jonathan can join - going to ask.
Cool free tool from our friends SparcStart - a ROI calculator on creating video. We obviously should do more of this - human beings are increasingly moving from text to video in terms of consumption habits, and this is one of those where we do need to go with the flow. This should help build a business case.
Can’t remember if I’ve previously shared this before, but you can have at it again in case I did 🤣. Nice maturity model on use of video in your business. I think it is still a minority sport amongst us, but it really shouldn’t be. H/T to brainfooder Maury Hanigan for enabling the share outside of any gate.
Are you using video for recruiting? We probably all agree that we should, but as we struggle to invest time / resources to the task, we’re in danger of being left behind as the world migrates to the medium over text. Might be worthwhile taking a spot check on where we are so this maturity model is just the ticket. H/T to brainfooder Maury Hanigan for not only creating this model but also allowing it to be shared outside of reg wall.
Continuing an excellent series of How-To guides, our friends at Joveo have put together another excellent document, this time for employers looking to revamp their career site. Free to access, with no gate, so have at it here.
“Desire for change” was cited by 36.7% of the 1100 respondents of this survey from our friends at cord - got me thinking: are we doing enough to ensure our top performers are working on stimulating and rewarding work? Obviously current market conditions make voluntary job search something of a rarity but I wonder how many employers have lapsed into complacency on this issue. Might be cool to do a Brainfood Live on this topic from a TA POV - how to keep the job interesting - worth doing? H/T to brainfooder Tom Woods for the share
First thing to say: what a fantastic piece of EB. This 90 second advert is a short film real movie production value, communicating homage to the US working class which have been buried in post-Reagan America. Whilst rebalancing back from an over-financialised economy is long overdue, it may be overly optimistic to infer the manufacturing is going to be way forward for good work: as global share of employment, manufacturing has been trending down for the past decade, and this will only accelerate as AI / Automation take over the assembly line. We need social innovation that matches technological innovation - the robots are already here.
Joe Biden announced via a twitter account which most observers agree he doesn’t actually use, that he was stepping back from the Democrat Party nomination to run for President of the United States. Lulu Cheng with the accurate assessment that the person running the X account is more important than anyone realises, like the guy who had access to the Emperor’s seal thousands of years ago….
We’ve significantly raised the bar on our expectations of employee performance, resulting in approximately 1,050 employees leaving the company who are not meeting expectations and who we believe will be more successful outside of Intuit.
This was the paragraph from Intuit CEO Sasan Goodarzi which triggered widespread criticism on the Internet. Hard to see the value of this type of communication - perhaps a signal for remaining employees to up their game? Damaging to EB for sure, but perhaps Goodarzi thought the trade off worth it.
1 in 4 professionals being ‘actively mobile’ for international opportunities is the headline figure, for me a shockingly high ratio, but actually just a small increase from pre-pandemic era. What motivates people to move, what destination countries are most desired and why? Fascinating piece of research on human migration, relevant to us as we may need to revive the ‘destination branding’ concept as age-ing economies compete for workers. H/T to brainfooder Stefan Welack for the share in the online community.
Great to hear brainfooder Dave Hazlehurst in conversation in People Masterminds, on the 50th episode of this excellent podcast. Covers a lot including ph.Creative’s penchant for creating new concepts to orientate EB efforts. Have a think about the 3C’s people!
Edelman Trust Barometer is always sobering reading, as we know that institutional distrust is at an all time high as the democratisation of media production fragments any shared reality we might have once had. However, on the bright the side, it seems that business and employers are the institutions seem as both most trustworthy and most competent. Something for us to think about when we do EB - the people (i.e candidates) are weighting on trust.
Talking about employee ratings, employer review site Glassdoor suffered what may become a terminal crisis last week, as users delete their accounts (and reviews) for fear that their real ID’s may be connected with their anonymous reviews. There is alarmism here, as it turns out real names were not publicly revealed but internally connected via a 3rd party app - likely an attempt by Glassdoor to privately validate anonymous user comments - but the scandal has taken hold and its easy to see how bad this can get for Glassdoor. For employers, there may be ratings impact as users delete their reviews - worth checking out if this is important part of your EB.
The story of the Edelman Trust Barometer has been the story of the accelerating decline of trust in government, media, science, ‘the experts’. We can only anticipate further acceleration of this trend as GenAI reshapes our realities. Relevance for recruitment? Check out where employers, bosses and CEO’s are on the trust rankings, and have a think - where are people going to go for trust? There’s opportunity there for the farsighted. Anyways, this is an essential annual, so download the PDF here.
Fun exploration from brainfooder Andrew Spence on how short form video is transforming how we talk about work. Some of the most popular channels on TikTok are work dedicated accounts - and as brands, we are starting to understand what users want from us being there - its authentic micro-stories from employees showcasing their work. Need to do a brainfood live on this - TikTok’s short form mobile shot-and-edited video has set the expectation of how EB video is going to look.
I couldn’t stop smiling throughout this interview with Vandana the newly qualified train driver, with Harry Wilson, born in 1923 and 50 years in the service. It’s always engaging to listen to people who are themselves engaged in their work - the despite the multi-generational gap between these two, the connection they have due to the work was clear for all to see. Very nice piece of EB. H/T to brainfooder Rosie Robson
Viral TikTok of the week goes to Brittany Pietsch, the now former Account Exec at Cloudflare who anticipated being laid off and decided to record it for everyone to see. Lots of things to unpack on this: accusations of stealth lay off disguised as underperformance, role of HR who met the employee for the first time on that call, moral ambiguity of recording video w/o prior consent. Worth watching the video in full - it is actually educational and we are TA / HR need to have a protocol on how to handle lay offs when there seem to be no great options. Brainfood Live on this soon I think. btw: CEO response here I thought was well handle and recovered some of the damage
Employer ratings on review sites are inevitably influenced if not directly driven by business performance - it’s easy to score high when the market is soft and the money is rolling in. Ratings over time through various economic up and downturns might be interesting, something which Culturama seem to be trying to do. Nevertheless, this report by Glassdoor is not without value, particularly as it remains a heavily used site for job seekers seeking validation. US data, with cool drop downs and filters.
Analysis of LinkedIn data in US, UK, Canada and Australia to find which employers have the lowest attrition rates and longest tenured employees. I couldn’t help but think of the discord between the employers listed here and those cited by job seekers as most attractive (see Universum’s Worlds Most Attractive Employers 2023 report) to join. Could it be that strong EB doesn’t necessarily correlate into great employee experience? Perish that thought…
Brainfooder Ben Phillips with another outstanding post on content repurposing, a lesson which brainfood needs to learn as well. This post creates a very clear outline on how to multiply the assets from a single video, with the most useful part perhaps being the folder structure on Google Drive. Simple stuff but really good.
Brainfooder Ben Phillips is creating a habit of producing valuable, accessible content on the domain. Here is a 3 pager on how you measure and report on the success or failure of your employer branding initiative. Useful eh?
One of my favourite TikTok pages is ‘the pool guy’, mainly because he exemplifies how simple, repetitive content leads to brand reinforcement and audience building. TikTok is full of accounts like this - working class people posting short videos of the work they do. It’s harder to middle class - white collar work doesn’t lend itself as easily to compelling physical work like draining a swimming pool or opening a lobster pot. Some recruiters are on it though - brainfooder Lee Harding doing a stellar job of it. More of us should think about giving it a go…
This is evidence that you don’t need a huge amount of resources to conduct top quality research. Brainfooder Bas van de Haterd with his annual report of the career sites of 650 Dutch employers, tested by actually going through the application flow. Super interesting data in how employers are implementing chatbots (up from 4% to 8%), use of job alerts, visual representation of minorities and so forth. Relevant to Dutch market of course, but also a great barometer in general for everybody. Download here
So the worst part about this research is actually the league table of employers which predictably aligns to global brand recognition - it would be what you would get if you asked 100 students, never mind 1,000,000. Much more interesting are the segmentations in-industry, as well as gender variance on what is important in the workplace. Download here. H/T to brainfooder Caroline Hunter for the share
That intelligence services are a primary vector for the pollution of the information environment should surprise nobody by now, but I have to admit, I was surprised to see a recruitment advert extolling the virtues of disinformation. Have a watch of this, it’s brainfood if you zoom out enough.
As we’re on tech, we might as well look at the top programming languages of 2023. Python now way ahead, and will likely stay there as the programming language of choice for all things AI. Worth a look if you’re hiring for tough technical skills or rather, hiring for a tech stack which engineers no longer want to train in.
Interesting provocation from Resumebuilder, who conducted a survey of hiring managers to come out with these results. We need to establish precisely what constitutes ‘a lie’ but if we expand the definition to include exaggeration or diminution, then I think the assertion is basically fair. How realistic is to be 100% factually accurate? Maybe AI is the solution if that this is the problem.
Explainer guides like this from software company Warp not only provide a centralised reference point for existing employees but also as a transparent ‘culture doc’ for candidates who might be thinking of joining. Whether you agree with the principles or not, this would be an impressive artefact to send to prospective candidates. More companies should do this. H/T to brainfooder François Gaultier for the share.
Of these, ‘employee referral rate’ seems like a reasonable metric that I suspect most of us don’t track; we can talk at large about the pro’s vs cons of referral based hiring but the fact that employees are motivated to tell their friends about job openings in the company is probably a pretty good endorsement of the company. Others look pretty standard, but always useful to have them reiterated in the blog like this. btw: we’re going to be doing a Brainfood Live on ‘Turning Employees into LinkedIn Talent Influencers’ next month - up now, so register here.
Outstanding case study of the sort of TA / HR leadership which really makes a difference to the bottom line. Imagine if you could convert your work colleagues into brand ambassadors on LinkedIn? According to this (overly brief!) interview, Cisco reduced time-to-hire on aggregate by 5 days, a massive efficiency gain. Love to hear if anyone else has been experimenting with this type of approach, let me know in comments if so!
Brainfooder Adam Gordon claimed that this was the best definition of the differences between EVP, EB and RM. Having listened to it - all 2 minutes of it - I have to say, I’m in inclined to agree, especially as it features Mars Bars as the central motif….
Staying with immigration, the big news of the week was Canada’s reform of it’s already generous immigration laws, which now actively targets H1B’s (+family) in the US, who are now able to immediately travel north and gain better rights and security. This is talent attraction at national scale, smart and aggressive, and taking advantage of anti-immigration hysteria south of the border. Watch the announcement here, and the full text here
Getting picked up from the airport is somehow one of the nicest experiences you can have - it just takes the hassle out of negotiating the transportation infrastructure of a place you might be unfamiliar with. Employers in Zug, Switzerland can take advantage of this idea for job candidates, where the local government is seeking to support employers by making it physically easy for candidates to interview in person. Pretty cool initiative eh? H/T to brainfooder Rosie Robson for the share.
You can - of course - always go one step further. How about diving into the dark waters of company reviews for purchase? Turns out there is an entire underground economy trading in the production and removal of Glassdoor reviews. Some even operate on contingent fees. Another fascinating research piece, perhaps only trumped by the mystery as to why anonymous reviews remain so widely used, when they can be so easily misused.
Gergely Orosz has transformed into one of the most readable investigative reporters on tech company and culture. His newsletter, The Pragmatic Engineer, is a must-read and this latest post outlines the conundrum companies have when faced with the reputational damage of bad Glassdoor reviews. The tactic seems to be ‘overwhelm the negative with the positive’ by flooding the site with positive reviews, a distasteful, yet perhaps necessary approach. Have a read. H/T to brainfooder Yuma Heymans for the share.
New term for us to learn: ‘Necrobrands’ - unmanned brands for defunct businesses yet which continue to grow and propagate as a result of being in the training data for AI and therefore constantly recycled for future use. Think about how a great EB campaign might continue to crop up ad infinitum as future users remix content for their own purposes. Or a CEO scandal. Brainfood for sure…
We can credit Open AI for really motivating Google to iterate; the biggest transformation of search (including semantic) is underway, with broad implications for sourcers, content marketers, employer branders and job posters. The announcement post is pretty clear what supercharged search will look like - users spending more time on Google’s AI generated summaries rather than going to end destination sites. You can also download the PDF of ‘Search Generative Experience’ here. We’re going to do a brainfood live on this, so if you want to know more about these changes (you do), register here. H/T to brainfooder Steven Rothberg for the share in the online community
Whatever we think about Elon Musk he was early to reality that we needed to upgrade identity verification in the era of GAI. Whilst the implementation of Twitter Blue Checks 2.0 is a confused mess, the initiative has inspired Meta, LinkedIn and now Google to accelerate their plans for similar badges. Techcrunch has an accessible post but for Google Workspace admins this is the announcement from Google that you need to pay attention to.
Well done brainfooder Ben Phillips for making it to the end of this superb series on TA and EB. It’s not easy to produce content at a consistent rate and at this level of quality. Entire series is well worth a review (check out Part 1, 2 and 3) and this final part completes a guide which will be useful for anyone setting up a talent attraction approach for the first time, or for the first customer / employer.
Brainfooder Ben Philips with the first of a promising two parter outlining the critical components and optimal sequencing of putting together a talent attraction strategy. Useful refresher for those who have been around this block and a very decent how-to for those just getting started.
Fascinating article which tracks the evolving social contract between employers and employees over the pandemic era. Has this wave of (so far mainly tech) redundancies betray the build back better mantra of more humane, employee centric capitalism? From the laid off employees POV, it looks like the rhetoric is dissonant with the reality. Another, from one of the best online resources right now, BBC Worklife. Have a read.
In the ChatGPT hubbub we have kind of forgotten that Google’s place in the Internet was already under severe challenge by upstarts like TikTok. The reality is search has been broken for a long time on Google - why else is there a need for boolean sourcing if search actually worked as it should?? Chickens are coming home to roost and it’s incredible to witness how a successful in business directly suppresses innovation. Important one to read, especially if you are an early career recruiter.
As we started this newsletter with a CEO who clearly does not care at all about Employee Experience (EX), lets end it with a survey from CEO’s and HR leaders who do. Don’t be perturbed by the small sample size (161 respondents), the value of this report lies in how the conversations might be framed internally, giving insight into which groups might be strongest partners for any drive to improve EX. H/T to brainfooder Vicki Saunders for the share.
Delighted to contribute to this blog post from our friends at Otta, whose mini-questionnaire of every tech candidate onboarded on platform might give us some insights as to the relative priorities of the highly skilled in-demand. No huge surprises here - tech workers want flexibility, great team members and professional growth - all three should be inherent in job design and high visibility in your EB. Have a read.
Some intriguing implications in this article from HBR, particularly on the likelihood of workers recommending their employer if they had a close friend who also works there. Should personal friendships be something CHRO’s try to engineer? This article makes the case that you should.
An interesting technical breakdown of the company websites of Recruiter’s Hot 100 Recruitment Agencies list. As an industry, recruiters are notorious for having below standard web properties, an egregious problem especially for agencies who purport to supply for tech roles. Looks like lots of companies needing an upgrade here…H/T to brainfooder Keith Devon for the share
Important disclaimers on this story, with both Apple and the said contractor denying the connection between her video (which given Apple’s notorious secrecy for onsite workers, was almost certainly grounds for termination) and the end of her contract. That being said, an interesting angle on what we do on unlicensed and unofficial EGC - does anyone have a protocol for this? H/T to brainfooder Mark Mansour for the share
This is an interesting story - Birkbeck, University of London, banning recruiters from fossil fuel companies from attending careers fairs. Whilst everyone is on board with green train these days (Gen Z more passionately than most) the implications of this approach are worth considering, particularly as we usually do not secure consensus on what a good or bad company actually is. What do you think?
I hesitated to put this under EB as I didn’t want to imply any lack of authenticity on BT’s commitment to DEIB but I was struck as much by the form as by the substance of this superb piece of media. Convincing, authentic and do-able, this will inspire you more ways than one.
Workers for demonised firms are often proud to be on the payroll - why is this? Interesting and necessary post from the Economist on how motivations vary and maybe that is ok? Love to try and re-run the ‘EB for Vilified’ Brainfood Live, which sadly could not secure enough guests to be held.
At what point does vulnerability segue into narcissism? Braden Wallake, CEO of HyperSphere had the opportunity to find out last week, as his LinkedIn post went viral maybe for reasons which he did not intend. The ‘crying CEO’ has now become a thing, with many of the 7000 + commentators pillorying Wallake for centring himself as the star of a painful story. There is no good way to make lay offs, but it seems that there is a plenty of bad ways to do it. Have a read, and reflection here. H/T to brainfooder Erin Mathew for the share.
Pretty big news last week that Glassdoor lost its case against Zuru, an employer who demanded the identity of a former employee who had written what it had claimed was a slanderous review of the company. Litigation risk was always the main reason why review sites never work in the end. Good news for employer brand folks? I think so, though I am probably in the minority (again 🤣). H/T brainfooder Steven Brand for the share in the fb group
An interesting study on employer branding. Global Director of Hopin posts an open appeal on LinkedIn to help the staff he had to let go find new work. Comments start positively (EB win) but then negative comments start arriving, especially from ex-employees (EB loss). I think OP handled it quite well, and one of those examples which you can use either way
The commentary on this post is little less interesting than the visualisation of labour flow between big tech businesses. It is fascinating to see where ex-Amazonians go (looks like Stripe, Coinbase were initially the main beneficiary), and speculate as to which organisations had an effective competitor targeting strategy. Have a read here. H/T to brainfooder Denys Dinkevych 🇺🇦 for the share
Another sentiment survey, one of the annual classics, Stack Overflow Developer Survey. 70,000 developers on learning, levelling up, salary, which tools they’re using - essentially, what developers want. Must read if you’re hiring for tech - use to inform your Tech TA strategy - and also useful as nurture content for your tech candidate contact list.
OK folks, we finally have the results of that massive recruiter sentiment survey I sent out to you all 7 months ago. 2571 of you responded to questions related to how you thought about job opportunities. Check out where the community is on pay, DEIB, remote work and more. Check ‘survey’ top level link for the interactive visualisations and share with your Heads of TA who might want to think about how to design jobs recruiters want to do.
Fascinating post on the limitations of global employer brand against entrenched local competitors. TSMC - the preeminent fab for semi-conductor chips - is encountering hiring challenges in it’s new site in Arizona. Reminds me a great deal of the Wisconsin / Foxconn challenge from the Trump era. Building EB, is hard.
One of the biggest challenges in successful podcasting is getting the best guests to join. Few work harder than brainfooder Matt Alder, and few are more successful in getting amazing guests. Latest episode of the The Recruiter Future Podcast is a great example - it’s Marije van der Togt, Head of Employer Branding at Just Eat Takeaway.com, about developing a global employer brand.
Do you need a unified brand (Consumer, Corporate, Employer)? I always thought that these might stand separately, especially if you work for a tobacco company or arms manufacturer or something, but the latest argument seems to be unify them in a more coherent way. Love to get your thoughts on this - implications as to where EB ‘sits’ if we go through with the recommendations provided here.
There probably isn’t a CEO in today’s world that doesn’t proclaim that their people are their most important priority. How they communicate the message so often doesn’t land. This video message from Alaska Airlines CEO Ben Minicucci is different. Rare transparency + leadership + the fact he has done it at all. EB for the future will see more visible leadership like this methinks. H/T to brainfooder John Vlastelica for the share in the fb group.
What is your purpose? It’s a question that goes much further than just EB, but to the core of the your businesses reason for being. At root though, most companies are here to make a profit, so an interesting challenge for those who either want to reject this core driver or mask it with PR & self indoctrination. One of the choices you got to make. Have a read here
We have an evolving relationship with public shaming, a powerful tool for moderating behaviour and - depending on whether that behaviour is proscribed or endorsed - we see mobilisation of the masses to produce apps like this. Or maybe it is less about the behaviour and more about who is doing the behaving? Corporations are obviously fair game, because we have the urge to stick it to the man. One for the EB folks to look out for.
Internal guide for Stripe employees, which is open to the public. Useful for anyone working in a business in which equity is part of the comp, especially those in startup. It’s also pretty good EB.
So this was like the ‘how to hire’ project, which in the end managed to only cover 3 countries (if you’re interested, these are Sweden, Czechia and Poland). It’s much better than my effort though, as it covers many more countries on stuff you need to know if you’re hiring there - statutory holidays, visa requirements, unique laws etc, beautifully presented in travel book style. One for the international recruiters amongst us - grab it here. H/T brainfooder Ivan Harrison for the share
Vladimir Putin has kind of ended Covid-19, so this is probably the last Covid related post I’ll be including in brainfood. Decent report from PEW on how the pandemic has reset worker expectations from employers. US data but a great deal is transposable to other regions. Relevant to EB folks
The most simple ingredients toward putting on a great podcast is to have smart people talk about things they are knowledgeable and passionate about. Brainfooders Bas van de Haterd, Kelly Robinson and Sofia Broberger in this one talking creative (and maybe desperate!) ways to attract candidates.
Cool bit of research from brainfooder Simon McSorley, whose team manually reviewed the benefits offered by 125 tech businesses in Australia. Useful for all our buddies Down Under, but relevant to anyone who wants some kind of benchmark on how competitive your business is for tech talent.
A collection of open source and public progression frameworks and career ladders
…which pretty much says it all. It’s a massive resource which might be getting to the point of being difficult to navigate, but there is no question of the value being shared here. If you’re looking to build a career progression framework - which, you know, might crucial for retention and attraction - then this post is a resource you’re going to need.
H/T brainfooder Dina Bayasanova for the share in the fb group
Genuinely useful research by Glassdoor, which tracked the number of times ‘inflation’ was mentioned in user reviews, presumably as a concern over pay. Perhaps implementing (and mentioning) inflation responsive pay scales might help employers compete for talent?
I do like it when non-recruiters write about recruiting - there’s always a chance they will tell you something you don’t know. New idea here for making your job more attractive to engineers is surprisingly - predictability. i.e how sure are we this thing we are working on is going to ship? Good observations throughout this highly readable post. Must read for tech recruiters
One of the annual must reads, Edelman’s Trust Barometer makes sobering reading, especially with the decline of trust in media and government in democratic societies. Worth noting where businesses place here, and it becomes more understandable why so many companies are building their own media departments. Some EB stuff here, and a report you can definitely share with your C-level.
Smart thinking as ever from brainfooder Greg Savage, who recommends, in the light of changing candidate motivations, that agency recruiters reconsider the value of ‘big brand’ clients. Some anecdotal data that this might be true, though I wonder whether a big brand might acquire a degree of toxicity before it becomes a real problem….
Only extremists go to the effort of writing online reviews, but that does not entirely invalidate the value of websites like Glassdoor; they remain an important source of intelligence for job candidates, trying to read between the lines as to which organisational culture most appeals. It can’t hurt to place high on lists like this.
EY conducted a pre and post (not really post as we’re still very much in pandemic, but ya know what I mean) survey on Gen Z, so have some interesting data on how their values have changed. Essential reading for anyone hiring for early career talent, which I think is going to be most of us, as the struggle to hire experience isn’t going to be alleviated any time soon
Outstanding example of showing rather than telling from our friends at Stories Inc. 12 types of story your business can use, illustrated with examples and insightful commentary. If you need to up your EB game (hint: you probably do…) in 2022, this post will be an essential reference resource.
The story of the striking workers at Kellogg is emblematic of a clash of eras; Kellogg attempt to replace the strikers draws widespread condemnation, including from no less a figure than the President of the United States, and Redditors rally to write bots to auto apply to the careers page and crash the site with a DOS attack. This is what worker solidarity looks like in the 21st century comrades. H/T to brainfooder Aaron Lintz for the share in the fb group.
Employer branding is the only place in marketing where more is worse.
Great line of a high energy conversation between two great supporters of brainfood - Christina Robinson and James Ellis - on employer branding. Get into it here
What do people want? I am guessing LinkedIn might be one of the few organisations with the reach to actually tell us something useful. No huge surprises on this interactive (people want flexibility!) but interesting to do country by country comparisons in the regional section. Have a go here
Refreshing take on a job description, mainly because it was an exercise of introspection on how the job holder needed to get better at their job. Imagine how powerful this would be if your hiring manager produced a document like this?
Are Facebook’s hiring challenges the result of the media propaganda campaign or rather more an example of market conditions not specific to the company? Maybe a bit of both. Always interesting to read internal memo’s though. H/T to brainfooder Manjuri Sinha in the fb group
700+ employers from 41 countries contributed to this report from our buddies VideoMyJob on the State of Video in Talent. Some interesting insight, especially on the value of quantity (output more folks!) as well as a decent maturity model to see where your organisation sits in its use of video in recruitment. Download here
Thing I’ve found with posts from brainfooder Irina Shamaeva is that I inevitably - and immediately - change my behaviour after having read it. This one, a kind of reverse engineering from how recruiters source, turns out to be genius personal / employer branding.
File this one under ‘cosmetic but important’. Shaan Puri with a fun thread, reviewing people’s ‘zoom call setup’. He’s no pro, but with your own eyes you can see what is better / worse. It’s a non-trivial concern - important for personal and employer branding (think how your hiring managers look on Zoom…)
According to some economists there are tens of millions of workers currently ‘unaccounted for’, having been made unemployed and not returned despite V (or K) shaped economic recovery. What is going on? 12 point argument, covers all of the bases. Excellent post, which for us recruiters, might give us some clues as to what we have to do to make our employment opportunities more attractive to those who are currently opting out.
What are the pitfalls of repositioning the employer brand of a global company? Refreshing to read from the perspective of someone - Dawn Hollingworth, Global Head of EB at Vodafone - who has done it.
How do you go about recruiting in China? I spoke to employer brand consultants, career coaches, headhunters and recruitment managers based in China to find out. Needless to say, if you’re hiring in China now or in future, this twitter thread here is for you.
Brilliantly execution by Dropbox, as usual. Public facing interactive website on engineer career frameworks within the business. A good example of what such a framework looks like, and also how transparency almost always automatically converts into employer branding.
TikTok Resumes caused a bit of stir when I posted this in the fb group last week, but it’s a small innovation for a platform which is ceaselessly and fearlessly experimenting with it services. Seems to be the biggest return is to build cool with the kids by having a brand presence here, so this goes into the EVP bucket
Is anyone talking about the possibility of age stratifying our onsite workforce? Pretty clear to me that early entry talent best suits office based work environment to foster knowledge transfer, network building and cultural immersion. Data from our buddies iCIMS back the assertion - take a look at Class of 2021 Report on what college graduates entering the workplace this year think about remote work.
Incredible gesture from brainfooder James Ellis who is giving away his two published books by combining them into a free-to-access google doc. If you’re Employer Branding, I recommend that you go grab these book(s) - there’s a ton of wisdom in there, married to practical tips how-to.
With the flow of talent no longer inexorably drawn to ‘superstar’ cities, which are the new places which might become the places where people choose to work? Difficult-to-measure project here, but well explained and presented by Kisi. US focused but also includes international city comparison so take a look. Might be particularly relevant for ‘destination branding’ or content to send to candidates who need to relocate.
Took me a little while to figure out what this was (thanks Bill Boorman for helping me look at this again) but basically it is a some cool tech which helps employers create interactive offer letters. Can see it helping with EB and maybe conversion rates. H/T brainfooder Stanislaw Wasowicz for the share in the fb group
Is your country an attractive work destination? Boston Consulting Group team up with The Network to survey 209,000 people in 190 countries to show big shifts in sentiment on the map of global mobility. Especially significant for any international recruiter, or employer who has relocated staff. Download the full report here
This is cool. Video collage from Shopify, stitched together from interviews with engineering team answering pre-set questions on camera. Pay attention to the structure and the EB message they want to communicate. Simple, beautifully executed and entirely do-able by anyone with a decent camera and mic. H/T to brainfooders John Vlastelica and David D'Souza for the share in the fb group
Are you doing any video? You know I think you should be, especially if you are hiring, building employer brand, building audience. This post collates some of the headline growth stats if you need to persuade your boss it’s a good thing to do.
The depravity of a platform where HR Managers are the rockstars speaks for itself…..
🤣…you got love it. LinkedIn from the perspective of normal people i.e anyone not a recruiter, HR person or salesperson. Have a read - and you might never look at LinkedIn the same way again 😊
Gaming - concepts, technology and culture - is going to be one of the main drivers of change in how we do things in the post pandemic world, This week’s release by Unreal Engine of the ‘MetaHuman’ creator, democratises the creation of high fidelity, close-to-human characters - which, in a few short iterations, might become indistinguisable from the real thing.
Relevant for brainfood across any number of intersections - candidate experience, engagement, employer branding. The future, as ever, is not going to wait for us to get comfortable with it. Have a read and make sure you watch the demo. H/T to brainfooder Bas van de Haterd for the share in the fb group.
Must read annual report from Hootsuite, particularly relevant for those of use who work in employers who have strong consumer facing brands. The focus on customer acquisition is the obvious marketing priority for 2021, but attribution - as ever - is going to be a persistent challenge. Unsurprising main message? Multi-channel, omni-channel - and listen to the audience.
2020 might become the year when employer brand became an existential priority to businesses. How did your company treat its workers during pandemic? Have a look at this website which is prepared to publicly shame organisations for doing less than what is required. In these febrile times, we can only expect that worker, consumer and citizen activism is here to stay
Where does your company’s storytelling function sit? Chances are it doesn’t sitright in the middle of the department org chart. But this is the recommendation from Disney, which should not be dismissed as merely specific to the media / entertainment industry because…..what if we’re all kind of media / entertainment businesses now? One thing we might have learned from the Trump interregnum is that maybe that is the truth of where we are.
Let’s first give kudos to the job candidate who wanted to ‘at least attempt to do something before giving myself up to the status quo’ What he ends up doing is a brilliantly thought out reimagining of the CV, switching between the perspectives of what the candidate wants vs what the employer needs, and vice versa. Perhaps a new way to write a CV, certainly a new way to think about the essential information to communicate in the recruiting process. H/T to brainfooder Simon Hammond for the share
Reid being Reid Hoffmann, founder of LinkedIn amongst other things. Including this post for two reasons - firstly an excellent demonstration of the value of no-code platforms like Coda (hear Lars Schmidt interview with Coda founder Shishir Mehrotra in ‘Who’s Talking), and secondly, wouldn’t it be an awesome idea for your C-suite or Hiring managers to each do one of these?
Love it when hiring managers write about recruiting. This CTO talks about how writing can help build talent pipeline. Note the difference in how a recruiter might otherwise have written this post. Something about the non specialist take which makes this post both refreshing and valuable. H/.T Chris Yea for the share
You could probably take this template of questions, hand them to any tenured employee in your business, and get a result like this - powerful, authentic, transparent communication of company culture, which doubles up as great marketing, employer branding and as a job advert. Great ROI
This tool has been featured in Brainfood before, but it’s been given a significant upgrade and now outputs a much stronger report. Put in your career page url, and this app will give you a report on where it could improve - from SEO to D&I. Free to use so get to it.
The title is a bit of a misnomer but it doesn’t detract from the value of this how-to from Adzuna, mainly for the SEO part. Recruitment Marketers and EB folks probably already know all of this, but if you don’t have one of those in your team, you will find this guide excellent for hygiene factors for any content you’re putting out on the Internet.
Through writing comes thinking, said Tim Sackett when he joined the Brainfood Tribune last month; I think that is the reason why he consistently comes up really great angles on seemingly mundane topics like industry influencers. Smart and valuable in equal measure - have a read
Hiring from the gaming community has long been a strategy for the military, with skilled gamers effectively training themselves by playing simulators for the roles they may be asked to perform in near future conflicts. You still need to have employer brand aligned with that community though - and this case, the gamers aren’t having any of it.
Much needed introspection on last week’s outrage of the week - BrewDog’s CEO James Watt’s crude LinkedIn update on why recruiters aren’t worth the money, triggering a mini campaign by recruiters to boycott BrewDog’s IPA’s. Plenty of brainfood in this post folks, delivered with Mitch Sullivan’s usual panache.
Now I realise my ’Fighting Fantasy’ books might well be damaging to brand. Interesting brainfood nonetheless here - on how your webcam background can communicate messages all on its own. You can of course, always use BBC’s Empty Sets
This is good by Sequoia Capital. It’s a guide for startup founders, but as many of us I suspect are now considering the solopreneur route in response to layoff and redundancy, it’s massively applicable to us also.
Nice piece of work from brainfooder Chris Fitzner - comprehensive, accessible and practical post on how to build an Employer Brand dashboard. Have a read if you aren’t yet measuring your EB.
25% of company posts on LinkedIn mention the coronavirus. It’s become the dominant and unavoidable topic on company communications. File under: ’interesting dataset not sure what we can / should do about it’
Tim Sackett asks the hard questions in this post about the anonymity ruling on the US courts this week. This is a game changer for Glassdoor, and perhaps an end to the ‘bad review’. Did employer branding just get easier? I think it did.
As we all know, Google for Jobs is a big deal. Our buddies at 4Mat have been on the case, providing meaningful commentary on the latest updates, and most tellingly, what it looks like for those of who’ve not yet seen it. Check out their youtube explainer also.
‘Reputation inflation’ exists because there is 'cost’ to negative reviews says this research paper from New York University’s Stern School of Business. Most of us leave the 5 stars regardless of service level, and move on. Anything for the quiet life….
Essential post from the engineering team at LinkedIn, on the latest changes to the newsfeed algorithm. It’s going to be less Oleg and more filter bubble. The newsfeed is still a great place to build brand but if you want me to see it, you’d best connect with me now.
Who would have thought that public sector could ever set the standard for employer branding video’s? Following on from last week’s effort from the People’s Liberation Army, this week it’s the turn of the New Zealand Police, channeling the Dollar Shave Club vibe. It’s great. H/T brainfooder Stan Wasowicz for the share.
On November 5, 2018, Communications graduate student Olympe Dupont posted this on LinkedIn. I think she is going to get a job. Brilliant do-able, lo-fi, low cost super effective personal branding. As my buddy Tris Revill says, can we recruiters take inspiration from these techniques?
This is cool from our buddies at Zalando. Telling people how to succeed is an outstanding way to market your EVP. Long time brainfooder Matthias Schmeißer takes the lead by telling you how to get a recruiter job in his team. It’s much better than a standard job ad.
GfJ rolled out in the UK this week, so here’s the official guidance from Google itself on how to structure your job posts. Send this link to your dev team if you develop your own career pages. Brainfooder Richard Collins has also been writing intelligently on this topic on LinkedIn - worth a follow, whilst our buddies at Chatter have made this Google for Jobs health check tool - cut n paste your job post url in here
Old school is new school. Great story on Ericsson hitting the streets to conduct physical outreach to the community. Great employer branding initiative. Probably will hire a few folks too
What does an employer branding agency do when it comes to revamping their own employer brand? Some challenge for our buddies at Ph.Creative. This was their response - it’s a stunningly ambitious piece of work
Aline Lerner continues to conduct interesting experiments on tech hiring. This is her somewhat controversial foray in employer branding ( see this HN thread on EB). ‘Unique embellishments’ is the main takeaway for me here - a nice concept for differentiation. Have a read of the rest of the post here
Leaving aside for a minute the fact that the British Army legally recruits child soldiers, this latest controversy comes hot on the heels of the diversity recruitment campaign last month. I’m seeing a pattern and have to say….I’m kind of impressed. Love to hear from the TA in charge at the British Army - anyone know who this is?
Do job candidates really care about employer branding? Not according to this research from Lighthouse. They want lo-fi to-the-camera authenticity, especially from hiring managers. Intuitively, this makes sense, especially for the actively looking candidate, Have a read here. Thanks to brainfooder Stan Wasowicz for the share
What is it with police forces and employer branding vids? They are setting the standard when it comes to employer branding. This astonishing recruitment campaign from Durham Constabulary is primarily constructed from body cam footage of officers in the line of duty. It’s what the research tells us job candidates want to see - not the gloss, but the real. Have a watch here.
A bit unfair as Ueno are a world class design studio, but this career page is just so good. Cute avatars, gamification, some sort of online assessment…the only thing bad about this is the number of false positives they must getting through folks just wanting to have a play.
Compelling critique of conventional job spec design from Dmitri Grabov, founder at London based coding bootcamp, Constructor Labs. Main point? It’s critical we understand the psychology of emerging talent if we are to hope to attract them to our businesses. H/T also to Stevie Buckley for also putting this onto my radar
She’s a pretty easy target for comedy these days, but I didn’t think anyone could turn Theresa May into an employer branding asset. Studio Yes have done it though, with this brilliant lampoon cum job advert. You have to laugh and you might just apply
The only real way to do tech employer branding is for recruiters and marketers to get out of the way. Here’s a list of the 100+ engineering blogs from tech companies - content from engineers that engineers might actually like to read.
Emmanuel Macron is recruiting again. Someone needs to invite him to do a talk on employer branding - he’s doing a fine job so far, though perhaps his job is eased somewhat by the collective brainfarts currently powering the Anglo-Saxon world. H/T OH subscriber Matt Bradburn for the share.
Now this is what I call employer branding. Bit unfair for the rest of us, as Microsoft have more money than nearly everybody, but an amazing example of what can be achieved with technology that is here with us right now. Click on this site and enjoy. Also now in Minecraft, because why not?
The channel is the message, is the message here from our friends at Catawiki. Using Github - the natural home of the engineer - to explain the hiring process for tech candidates is a smooth move. H/T brainfooder James Lesner for a cool piece of employer branding
This post from brainfooder Sofia Broberger is a great example of being ‘open with your journey’. It necessarily becomes a great piece of employer branding content, as well as a advert for job vacancies for her new employer. That’s 3 x wins, in 1 x blog post. Have a read.
Point-of-view, interactive recruiting video that educates users about Deloitte’s culture and various service lines. Not every company has the financial muscle to do this something like this, but it’s nice ‘next step forward’ for employer branding videos.
How does the People’s Liberation Army do employer branding? See for yourself in this remarkable recruitment video for the PLA - it not at all what you might imagine it would be.
More examples of how ‘being open with your journey’ is actually easy-to-produce marketing collateral which comes with the added bonus of being authentic. This post from Zalando Design just needs a CTA at the bottom of the post to really make it work. But we can see the technique though, can’t we?
I asked our buddies at Papirfly to parse LinkedIn’s superb Global Talent Trends Report through the lens of their expertise - Employer Branding. Here’s their insight on what global recruitment trends mean for your employer brand - excellent, actionable insight in a downloadable PDF here
So this LinkedIn’s own guide on how recruiters should set up their profiles on the platform. We should all take a look. H/T to ‘foodie Colin McNicol for the share. The 6 step guide is here
When you’re a famous B2C brand, it can be difficult to create an employer brand for a particular part of the employee population you’re looking to hire. The solution, is to create a sub-brand, from the employees you already have. Here’s a great list of engineering blogs from popular companies, as written by the engineers
I think this is probably the recruitment job advert of the year. A fantastically self deprecating take on an job advertising - have a play with the slider and see what why this was a such a hit
As the US and UK turn against immigration in 2017, other countries doubled down with conscious focus on bringing in skills, especially coveted software engineering. LookSee Wellington was an early example of ‘destination branding’ - a JV between companies, local government, airlines and the Wellington tourist board to bring tech talent to New Zealand. It’s what serious competition for talent looks like
What happen’s if you combine Vonnegut’s anthropology with modern data science? You come up with 6 fundamental ways to tell a story. If you care about EB, content marketing or getting better engagement on outreach, this is a must read - do it here.
In light of Emmanuel Macron’s pro level trolling of Brexit Britain earlier this month, this long read from the Guardian last year bears a second review. A country has a brand and you have to be careful with what you do with it. A topic I’ll be discussing with our buddies from Workable in Singapore and Dubai early next month
“To all scientists, engineers, entrepreneurs, responsible citizens disappointed with the decision of the President of the United States, I want to say you find in France a second homeland”. That Macron guy is an ace recruiter
“Not only is it a safety issue, it’s a business issue,” Billionaire entrepreneur Mark Cuban told CNBC.
Undoubtedly true, and technology + crowdsourcing is making it impossible for employers to escape a narrative if they get this one wrong. Check out this website for an example of ‘search and shame’.
Do you ask your employees to share your content? Here’s some research by our buddies at PostBeyond which tells you how well you might be doing. Broad strokes in this report, but anything that comes close to figuring out ROI on social sharing is - well, worth a share. H/T ‘foodie Ivan Harrison for doing so.
Mobile has kind of got lost in the recruitment wash over the past few years. It matters more than ever says Matěj Matolín, as users continue to trend away from the keyboard to the handheld. Excellent post on hygiene factors you need for an effective mobile career site. Take a read here
Now this is clever. 1. Pick a niche only relevant audience would understand 2. Be transparent - show how you do it. 3. Add call to action for folks who’ve made it to the end of the post. It’s ‘culture-as-content’ and, a great job advert.
More from Matt Alder - this time in collaboration with our buddies at 4Mat. Careers sites transitioning from source of hire to recruitment marketing hubs, and not before time. White paper here, free to download.
LinkedIn kindly sent me this slide deck on how to get the best out of your Company Page. It’s 30 accessible pages on a recruiting asset we’re probably all under utilising. Free to download here.
So this is how to do a job advert - subverting a corporate cliche to capture the attention before delivering the pay off of an immediate ‘big reveal’. H/T OH subscriber Achyut Menon for sharing.
It takes a deep thinker and a good writer to reference Donald Trump in a recruiting blog post and still hit the mark. Felix Wetzel does the job here, with a very clear understanding as to the importance of authenticity in employer branding.
Most people agree that brand is important, but not everyone agrees what a brand is. It’s what other people think it is says Andy Whitlock in this excellent essay on values and techniques of building an effective brand. H/T brainfooder Kristian Bright for the share.
As Marc Cuban memorably said last week, how you treat your employees now might be defining for your employer brand. Websites like this will make it even more difficult to shake off any bad rep you accrue in this moment.
I’m sharing this post, even though I disagree with it’s central premise - that employer brand should be aligned with company brand. It’s a debate worth having though, so have a read of this and let me know what you think.
Andrew Gadomski in his element with an exceptional blog post on Employer Branding - and how to measure it. It’s all about the 3 buckets folks. And the understanding that whilst all data models are flawed, that doesn’t mean you shouldn’t try to improve your estimates. Have a read here
“…the true value of your employer brand proposition lies in articulating the expectations, harsh realities, vulnerabilities, and challenges people must be willing to overcome to thrive at your organization…”
Annual EVP report from our buddies at Universum. Main storyline? The resilience of big brands as attractive employers, especially amongst the graduate demographic. What can smaller brands do to compete for emerging talent? Download the report here and get some ideas.
Its great news when tech candidates take an interest in recruiting, mainly because the occasionally end up producing research gems like this post from Chip Huyen.
Establishing an employer brand strategy is more complicated than business leaders might think. Some fine thinking here by long time brainfooder, James Ellis.
First of all H/T to Stan Wasowicz for resurfacing this bit of genius from Volvo. Obviously cost a fortune to film and do but it will surely inspire us to think about ways in which our product or service can be repurposed for hiring. Enjoy it here
Interesting research from our buddies at VideoMyJob on the broader hiring challenges perceived by business leaders in 2020 and what place video has in solving them. Surprised to see Youtube ranked high on channels, as well retention being far behind recruitment in terms of priority. I’m not surprised though on the increasing awareness of the importance of Employer brand though. Have a read of this - digestible and important report
‘Destination branding’ is starting to become a thing. Collaboratively selling a lifestyle is a real technique to hire those in-demand. Check out 'Project A’, where 10 x tech companies in Amsterdam make an open invitation to software engineers from around the world to apply. This is what you need to do to compete, especially if you are hiring for a tough location.
Hootsuite’s annual report on what we are doing on the Internet. Significant survey dataset (3000+ marketing pro’s), with insights and trends presented in an accessible manner. Must read for Recruitment Marketers / Employer brand folks. Download it here
We’re talking JD’s in Brainfood Live this week, so good timing to fit this article into the newsletter. The discipline in writing product MVP’s can be directly applied to the writing we recruiters habitually do in creating job descriptions. Must read for anyone who is doing EB, writing job ads or doing candidate outreach.
Emmanuel Macron wasn’t joking with this pitch to the talent of the world - he’s now got a website to #MOPGA. Young, digitally savvy, globally orientated, immigrant friendly - this is a bold reversal of the Anglo Saxon direction of travel and a great example of C-level leading recruitment.
Stay true to your mission and play up to your strengths. Sounds like common sense, but there’s more to it than just stuff we know already. It’s about focusing on what you already have and communicating to the audience is inclined to hear it.
More great writing coming out of Germany. ‘foodie Marian Jarzak writes on the conversations you need to have with your stakeholders before you launch you EB campaign. Actionable insights, right here